enNovo Radio

How a proactive Quicken Loans keeps my business

Quicken Loans has taken customer service to the next level. They are proactive in searching for the best deals for their customers. Other companies, such as AT&T, offer new customers better deals than existing customers. They don’t take a proactive approach to customer service or customer retention. When we are proactive with our customers, our […]

enNovo Radio

What being a foster parent taught me about leadership

My wife and I became foster parents in April of 2015. Since then we have had 9 foster kids in our one, including our foster-to-adopt 2yr old little man who’s been with us since September. It’s not easy being a foster parent, just like it’s not easy being a leader. In this episode of enNovo […]

The Power of Emotional Memory

It has been determined that there are multiple memory systems within the brain, each devoted to different functions. For example, one memory system allows a person to learn to hit a baseball. Other systems cause a person to remember trying to hit a baseball and not succeeding. Another memory system will make that same person […]

The Emotional Path

To better understand the role of emotions in a person’s life, it is necessary to understand how the brain functions and how the emotional and rational work together. The two main structures in the brain that demonstrate this functionality are the amygdala and the neocortex. In humans, the amygdala – from the Greek word for […]

A Breakdown of Police use of Fatal Force in 2016

The Washington Post has published a page detailing how many people have been shot and killed by police in 2016. The data is pulled from news reports, public records, social media and other sources and is automatically updated. They have also made the file containing the details of each person killed by police available to the public. […]

Practice makes automatic

Practice makes automatic. Not better

It has been said that practice makes perfect. But it really doesn’t. In the past, I’ve modified the saying to “practice makes permanent”. That’s a better way to look at practice. But now I think there may be even a better way to think of practice. I think it’s more precise to say, “practice makes automatic”. […]

enNovo Radio

Vision or character. Which is more important?

Andy Stanley says: “We value integrity but we follow clarity.” “Clarity trumps integrity every time.” “We follow those who are clear about what the future looks like.” Is he right? Could this explain why the US has nominated (presumptively, of course) the two most untrustworthy party nominees in American history? Does this explain Adolph Hitler? […]

Transgender

Wading into the transgender debate

A few years ago, I did a series on homosexuality. I’m going to link a few of the posts below. This week, I hope to summarize a couple of these posts and reframe them in the context of transgender issues. I have no answers, but hope to shed some light on the topic from past […]

Does Facebook suppress conservative news and views?

The cynical underlying reality is that Facebook does not wish to appear heartless, but does not (yet) have the more subtle manipulative institutions that newspapers and TV stations have developed over decades or even centuries. They clumsily act in a politically correct manner, without proper institutional camouflage, and now they are being called on it. […]